Legal
My OTI Group Terms of Use
These Terms govern use of the My OTI Group portal and PWA, including personal, professional, organisation and project workspaces and the self-service functions made available through them.
1. About My OTI Group
My OTI Group is operated by One Terrene International Group (OTI Group), Cyprus company HE 435117. The portal gives authorised users secure online access to OTI services, records and self-service functions.
My OTI Group is a service portal. Operational records remain controlled by the relevant OTI operational systems, and financial records and payment obligations remain controlled by OTI’s accounting systems.
2. Account eligibility and registration
You must provide accurate account information and verify control of your email address. Creating an account does not by itself create a course place, organisation authority, project role, trainer appointment or other relationship with OTI.
Where OTI already holds an authoritative person record for you, My OTI Group may link your verified account to that record. Where no existing match is available, OTI may establish a new authoritative person record when needed for a service you request.
3. Account security
You are responsible for keeping your password, authentication factors and recovery information secure and for using only your own account. You must notify OTI promptly if you believe your account or email has been compromised.
OTI may require additional authentication, suspend sessions or restrict access when reasonably necessary to protect users, records or systems.
4. Accurate information and permitted use
Information you submit must be accurate, current and lawfully provided. You must not impersonate another person, access records without authority, interfere with the service, attempt to bypass access controls, upload unlawful or malicious material, or use the portal for fraudulent or abusive purposes.
5. Personal, professional, organisation and project workspaces
The portal may show different workspaces according to relationships recorded by OTI. Access to a workspace does not grant authority beyond the role and permissions assigned to you.
If you act for an organisation, project or other person, you confirm that you have authority to perform the action concerned. OTI may verify, limit or revoke that authority when the underlying relationship changes.
6. Course registration, participation and certification
Available programmes shown in My OTI Group are for selection and self-service. Submitting a registration does not automatically confirm a place. Acceptance, funding classification, capacity, eligibility, required documents, attendance, payment and confirmation remain subject to the applicable OTI and programme processes.
Course dates, delivery arrangements, HRDA or other funding rules and participant status are determined from OTI’s authoritative operational records. Where a programme has specific participation terms or declarations, those apply in addition to these Terms.
7. Payments and financial obligations
Amounts payable through My OTI Group are derived from OTI’s accounting and operational records. A payment is not complete until the relevant payment provider and OTI systems record the transaction as successful.
Payment plans, refunds, subsidies, funding contributions and other financial arrangements are subject to the specific rules displayed or agreed for the relevant service.
8. Forms, documents and uploads
You may be asked to complete forms, make declarations or upload evidence. You are responsible for ensuring that material you submit is accurate, relevant, lawful and does not infringe another person’s rights. Service-specific declarations and consent requests remain separate where required.
9. Training-room bookings
Training-room availability and booking functions may be provided through My OTI Group. A booking is subject to availability, payment and the separate Training Room Rental Terms or Agreement presented for that booking. These Terms do not replace those rental conditions.
10. Trainer and professional functions
Trainer and professional workspaces may allow authorised users to view assignments, manage availability, submit proposals or provide professional information. Proposals do not become final operational decisions merely because they are submitted through the portal; OTI retains the approval steps required by the applicable programme and authority.
11. Project and organisation functions
Organisation and project workspaces may contain records, documents, contacts, team information and actions made available to authorised representatives. You must use that information only for the relevant OTI relationship and preserve its confidentiality where appropriate.
12. OTI Educational Subsidy
The OTI Educational Subsidy is a separate discretionary process. Applying for or receiving a subsidy is not automatic when you register for a course. Any subsidy offer, conditions, validity period or repayment consequences are governed by the separate subsidy process and agreement presented to you.
13. Notifications and PWA features
My OTI Group may send operational notices about your account, registrations, payments, bookings, projects, actions or other services. Browser push notifications are optional unless a specific service states otherwise. Installing or using the PWA does not create a separate account or change these Terms.
14. Newsletter and marketing
A My OTI Group account is not the same as a newsletter subscription. Marketing newsletters are handled separately and, where consent is the applicable basis, require a separate opt-in that can be withdrawn.
15. Third-party services and external links
Some functions depend on third-party services such as payment processors, email delivery, browser push services or external public authorities. Their own terms and privacy information may apply when you use their services. OTI is not responsible for content on independent external websites merely because a link is provided.
16. Service availability and changes
OTI aims to keep My OTI Group available and secure but does not guarantee uninterrupted availability. Maintenance, security incidents, external-service failures or operational requirements may temporarily affect access. OTI may correct defects and make reasonable changes to portal functionality without changing the underlying rights created by a separate service agreement.
17. Suspension or restriction
OTI may suspend or restrict access where reasonably necessary for security, suspected misuse, legal compliance, protection of other users, or because the underlying relationship or authority has ended. Where appropriate, OTI may request verification before restoring access.
18. Intellectual property
The My OTI Group software, branding, layouts and OTI-provided materials are protected by applicable intellectual-property rights. You may use them only as necessary to use the service. Rights in documents or materials supplied by third parties remain with their respective owners.
19. Service-specific terms
These general Terms do not replace specific agreements, declarations or conditions that apply to a particular service, including training-room rental terms, subsidy agreements, course-specific conditions, project declarations and form-specific statements. If a specific service term conflicts with these general Terms for that service, the specific term governs to the extent of the conflict.
20. Changes to these Terms
OTI may publish a new version of these Terms. When a change is material and renewed acceptance is required, My OTI Group will ask you to accept the new version before normal authenticated use continues. Minor editorial changes may be published without requiring renewed acceptance.
21. Governing law and contact
These Terms are governed by the laws of the Republic of Cyprus, subject to any mandatory rights that apply to you. Questions about My OTI Group may be directed to OTI Group, 107 Giannou Kranidioti, Office 311, Latsia 2231, Nicosia, Cyprus, telephone +357 22322771, or through the contact channels published on otigroup.org.